State Farm® Insurance Agent Donald Malveaux

"I canceled my insurance on February 13th, 2025. I have called them four different times to inquire as to why I have not received my refund check. That was 2 months ago and still no refund. Today I will be filing a complaint with the Texas State insurance commissioners."

"I couldn’t be happier with my experience at State Farm! My agent is knowledgeable, patient, and goes above and beyond to make sure I understand my options and get the best coverage for my needs. She is always prompt in responding to my questions, and I feel genuinely cared for as a customer. It’s rare to find such personal attention and professionalism. Highly recommend!! Thanks Danella Hebert."

"I have enjoy working with Danella Hebert to receive the best insurance that I can get, always professional and always there when I needed it..."

"Absolutely do not get a policy through this agency. They drop the ball and have no accountability for it. I hardly ever post negative reviews but at the point that I am having to come out of pocket more because of an agent or agency, I will absolutely let everyone know that this is not the agency that you want to hold your policy because if anything changes, they will not notify you. They will not follow up and will allow your policy to lapse and not care. They will politely let you know that you can start another policy with a much higher rate and will not even care to look for any discounts. I greatly enjoy my policies that I have with State Farm but I can not support this agent at State Farm. I appreciate your call."

"Was given a quote and told I have 5 days. When I responded after 2 days I was told the quote is no longer valid. Typical bush league bait and switch tactics. I'm sure not all State Farm reps are like this but this one is. Proceed with caution and if they say something act immediately in spite of what they say."

"Everything I own is insured by this company, and after everything that happened within the last five years with all of the storms, floods, and ice storms that we had here in the Gulf Coast, I have always been able to sleep well knowing that they have us covered, and I can count on them to take care of any issues that arises, and at this point I wouldn’t want any other company having our backs, Thanks For Your Great Service Donald Malveaux and State Farm"

"If there's anything I enjoy. It's my 10-plus year's relationship with Donald Malveaux as my agent! Also, his amazing staff! His level of professionalism and compassion for the people he serves. Words just can't explain. But I will say this. When it comes to insurance. He's someone you can trust! Be sure to visit or call his office today!!!"

"Great but their customer service AI lady that says things while you are in hold makes you wont to punch a wall, she never stops talking ever and she only causes people to be angry, re saying policies that you alredy have enough common sense to know she almost made me not want to be with this company because she is so damm annoying"

"Donald explained the benefits and differences state farm and I changed my insurance on the spot"

"My family was able to switch over to state farm rather easily.. thank you donald"

"I’m excited for my new car insurance with State Farm and Donald as my agent"

"great service from donald and his staff"

"i didnt expect to be able to join state farm because i’ma young driver but donald made it work.. thank you"

"I got more than just auto insurance..I actually have a financial portfolio now thanks to Donald"

"I will be switching my insurance with Donald and State Farm.. very affordable and top tier coverage"

"the staff was great, very knowledgeable and patient.. donald has a great team.."

"I’m very excited about my new insurance.. thank you Donald"

"The service and detail was A+…Donald has a great staff"

"I have been a customer for years! Donald and is team are always helpful."

"Been doing business with this location over 10yrs. Highly recommended!"

"Thank you Donald for the outstanding service"

"Great visit with Donald I will switch my insurance to State Farm"

"Im excited to become a State Farm customer.. the staff at Donald office was great thank you to everyone there"

"The best staff I’ve experienced in a insurance company.. helpful and professional"

"i’m a young driver who didn’t think i could afford state farm insurance but donald made it work for me.."