Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lps Clairs

Lps Clairs

April 21, 2026

5  out of  5
rating by Lps Clairs
"This was the easiest process to get insurance coverage.. Extremely happy with choosing state farm and donald as my agent"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Donald Malveaux’s Team here in Houston . "
Profile photo of Kelly Mendoza

Kelly Mendoza

April 15, 2026

5  out of  5
rating by Kelly Mendoza
"Thank you donald for the instruction and direction you gave us.."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Maliyah Bratton

Maliyah Bratton

April 15, 2026

5  out of  5
rating by Maliyah Bratton
"donald did a great job explaining the coverages especially since this was my first time getting insurance.. he also followed up with me after i purchased my policy.."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Donald Malveaux’s Team here in Houston . "
Profile photo of Ethan Rutherford

Ethan Rutherford

April 1, 2026

5  out of  5
rating by Ethan Rutherford
"donald made getting insurance for my new car easy and affordable.. i’m happy with the service we got from donald making us feel like family.."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Laila Colomb

Laila Colomb

April 1, 2026

5  out of  5
rating by Laila Colomb
"I'm a college student and I never thought that I could afford state farm insurance but Donald showed me a plan that I could afford with my budget"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Autumn Burton

Autumn Burton

March 31, 2026

5  out of  5
rating by Autumn Burton
"This is the best insurance I’ve had.. Donald was great at explaining the coverage and necessary steps to take in case we need to use it.."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Donald Malveaux’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of jocelynn briggs

jocelynn briggs

March 28, 2026

5  out of  5
rating by jocelynn briggs
"excellent coverage and even better service"
We responded:
"Wow, thank you for the 5-star review, jocelynn! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Gregory Dargin

Gregory Dargin

March 23, 2026

5  out of  5
rating by Gregory Dargin
"Shopping for home and auto insurance is usually a complete nightmare but my experience with Lakisha Pate at State Farm was the exact opposite. From the start, she made everything feel smooth, easy, and stress-free. She took the time to walk me through every single option, clearly explaining what each policy covered and how it compared to what I currently had. What really stood out was how honest and transparent she was about whether a policy add on was actually worth considering or not. At no point did I feel pressured or like I was being taken advantage of. In fact, she even said, “If you choose not to move forward with us, I want to make sure you are well informed on your options,” which really showed that her focus was on my experience and making sure I understood everything not just making a sale. Because of that, I felt confident in my decision and I did end up going forward with them since they offered the best rates and discounts for my situation. I highly recommend asking for Lakisha Pate if"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Donald Malveaux’s Team. "
Profile photo of Hector

Hector

March 21, 2026

5  out of  5
rating by Hector
"My family is in a much better position financially for 2026 after sitting with Donald and his team.. we now have complete coverage for my entire family"
We responded:
"Thanks so much for the fantastic rating, Hector! We are so glad you had a positive experience with us here on State Farm Agent Donald Malveaux’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Carson Thibodeaux

Carson Thibodeaux

March 18, 2026

5  out of  5
rating by Carson Thibodeaux
"Thank you Donald for your help we are happy with the service.."
We responded:
"Carson, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Alex Burton

Alex Burton

March 14, 2026

5  out of  5
rating by Alex Burton
"10/10 ..i recommend anyone looking for insurance contact donald and his team.."
We responded:
"We are grateful for your 5-star review, Alex! Thanks for taking a moment to share your positive rating of State Farm Agent Donald Malveaux’s Team here in Houston . "
Profile photo of Steven Tzul-Ramirez

Steven Tzul-Ramirez

March 7, 2026

5  out of  5
rating by Steven Tzul-Ramirez
"The service was top tier here with Donald and his staff.. they took their time to explain all the coverages that we received and next steps necessary.. we felt very comfortable with our purchase"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Donald Malveaux’s Team! We deeply appreciate your kind words here in Houston . "
Profile photo of Gilbert

Gilbert

March 7, 2026

5  out of  5
rating by Gilbert
"We are extremely happy with coverage that Donald put together for my family.. we are fully secured with auto and life insurance.."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Donald Malveaux’s Team. "
Profile photo of Lindsy Celarie

Lindsy Celarie

February 18, 2026

5  out of  5
rating by Lindsy Celarie
"This was the best experience I’ve had shopping for auto insurance.. the coverage is top tier and the price affordable.. Donald structured the policy to bundle other services and save money.. thank you.."
We responded:
"Thank you so much for the 5-star rating, Lindsy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Landon Albright

Landon Albright

February 12, 2026

5  out of  5
rating by Landon Albright
"I’m a new driver under 21..i didn’t think i could afford State Farm insurance but Donald came up with the right policy that was affordable and covered every thing i needed.."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Donald Malveaux’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Kaitlyn Green

Kaitlyn Green

February 4, 2026

5  out of  5
rating by Kaitlyn Green
"thank you donald.. the patience you showed while explaining the options we had available was great.. my husbands and i had thorough understanding of the policies we purchased.. will recommend others to your agency"
We responded:
"Thank you so much for the 5-stars, Kaitlyn! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of jaime barrera

jaime barrera

January 29, 2026

5  out of  5
rating by jaime barrera
"Thank you Donald for the professional service.."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Donald Malveaux’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Profile photo of Amory Platts

Amory Platts

August 26, 2025

5  out of  5
rating by Amory Platts
"Danella Hebert is my agent over at Donalds office and she is AMAZING! I called her to switch my policy from state to state and there were many details/intricacies with my policy, but she handled it with so much patience and understanding. I can tell she truly cares about her clients, both on a business level and personal level."
We responded:
"Amory, Thanks for the great review "
Profile photo of anshi verma

anshi verma

August 19, 2025

5  out of  5
rating by anshi verma
"Excellent service."
We responded:
"Anshi, thank for the amazing review "
Profile photo of Margarite Thurston

Margarite Thurston

August 14, 2025

5  out of  5
rating by Margarite Thurston
"I set up renters' insurance for both of my kids while they were in college. I received such a great price that I paid for it through college, and while they get adjusted to the real world. :) It was very affordable along with my homeowners' insurance. Lakisha was always a great help to me with any assistance or questions I had. She was always quick to respond to me and very professional every time. I recommend this State Farm office to anyone asking about any type of insurance they offer."
We responded:
"Margarite, thank you for the great review "
Profile photo of Shelton Hebert

Shelton Hebert

April 14, 2025

1  out of  5
rating by Shelton Hebert
"I canceled my insurance on February 13th, 2025. I have called them four different times to inquire as to why I have not received my refund check. That was 2 months ago and still no refund. Today I will be filing a complaint with the Texas State insurance commissioners."
We responded:
"Hello Shelton, I will give you a call to see if I can figure out what's going on with your refund "
Profile photo of Cindy Fontenot

Cindy Fontenot

November 14, 2024

5  out of  5
rating by Cindy Fontenot
"I couldn’t be happier with my experience at State Farm! My agent is knowledgeable, patient, and goes above and beyond to make sure I understand my options and get the best coverage for my needs. She is always prompt in responding to my questions, and I feel genuinely cared for as a customer. It’s rare to find such personal attention and professionalism. Highly recommend!! Thanks Danella Hebert."
We responded:
"Cindy thank you for your trust in us, we really appreciate the great review "
Profile photo of Marco L. Negron Sr.

Marco L. Negron Sr.

November 10, 2024

5  out of  5
rating by Marco L. Negron Sr.
"I have enjoy working with Danella Hebert to receive the best insurance that I can get, always professional and always there when I needed it..."
We responded:
"Marco, thank you for your trust in Danella and our agency "
Profile photo of Megan Goodwin

Megan Goodwin

October 14, 2024

1  out of  5
rating by Megan Goodwin
"Absolutely do not get a policy through this agency. They drop the ball and have no accountability for it. I hardly ever post negative reviews but at the point that I am having to come out of pocket more because of an agent or agency, I will absolutely let everyone know that this is not the agency that you want to hold your policy because if anything changes, they will not notify you. They will not follow up and will allow your policy to lapse and not care. They will politely let you know that you can start another policy with a much higher rate and will not even care to look for any discounts. I greatly enjoy my policies that I have with State Farm but I can not support this agent at State Farm. I appreciate your call."
We responded:
"Hello Megan, I have to apologize for experience with my agency. I will reach out to you to see if there is anything I can do to remedy what happen. "
Profile photo of Jose Castaneda

Jose Castaneda

April 12, 2024

1  out of  5
rating by Jose Castaneda
"Was given a quote and told I have 5 days. When I responded after 2 days I was told the quote is no longer valid. Typical bush league bait and switch tactics. I'm sure not all State Farm reps are like this but this one is. Proceed with caution and if they say something act immediately in spite of what they say."
We responded:
"we apologize for the inconvenience "